Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Voice search states "Sorry that's not yet supported" for every search.

I bought my Roku Streaming Stick+ 4 days ago and the voice search was working just fine. Yesterday I tried to use it and it just tells me "Sorry that's not yet supported " for every search I try. Do I need to reset something? Is my remote bad?

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Level 7

Re: Voice search states "Sorry that's not yet supported" for every search.

My ROKU Ultra is also having problems using voice search.  I can use the voice command to open an app but it says "Sorry, that's not yet supported" when I try to run a search.  I've only had the ROKU a few days and the voice search was working earlier.

I have tried the following:

1.  restarting ROKU and re-paring the remote

2. unplugging ROKU and re-pairing the remote

3. unplugging and re-setting my wireless router and cable modem (and then re-paring the remote)

4. re-setting network connection (both a wireless and a wired connection)

Everything on the remote works except it won't seem to do a search.  What's the deal?

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