Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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traveler22
Level 8

Voice aspect of remote search stopped working.

Yesterday my voice remote stopped working.  When I attempt, it responds; Something went wrong, try again.  Just stuck in a "loop".  I've turned it off and restarted it without success.  Later I will try to unplug it from power and plug the power back in and see.  But I'm open to any and all suggestions.  Thx

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5 REPLIES 5\
Streamer317
Level 12

Re: Voice aspect of remote search stopped working.

You can’t unplug your remote. Do the physical buttons on the remote work? Just the voice search doesn’t? Which Roku model do you own? 

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traveler22
Level 8

Re: Voice aspect of remote search stopped working.

I did unplug the "stick" from the power outlet, waited about 10 seconds and reconnected the "stick" to power.  Checked voice search, seemed to correct.  Of course you can't unplug the remote.  Thx

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Streamer317
Level 12

Re: Voice aspect of remote search stopped working.

You specifically said that you unplugged it referring to your remote. You did not say do you unplug your Roku stick. Is everything back to normal now?

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traveler22
Level 8

Re: Voice aspect of remote search stopped working.

Yes, all seems well.  Groovy now.

Streamer317
Level 12

Re: Voice aspect of remote search stopped working.

@traveler22  Good to hear 

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