Are you saying you get things set up via:
Settings > Remotes & devices > Remotes > Remote (In use) -> Set up
.. but the setting does not hold?
It has been reported by some that when their Roku updated to version 9.3 of the Roku operating software this setting was lost and had to be reset. You can check your version via Settings > System > About.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.
Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
