Are you saying you get things set up via: Settings > Remotes & devices > Remotes > Remote (In use) -> Set up .. but the setting does not hold?
It has been reported by some that when their Roku updated to version 9.3 of the Roku operating software this setting was lost and had to be reset. You can check your version via Settings > System > About.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " as Solution.".
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