Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Ultra is draining batteries - using earphones

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Batteries last about 10 days

If i unplug earphones it lasts about 3 weeks. If i forget, i.e. fall asleep, batteries just die.

I am happy to buy new remote but this seems like a production or design error.

 

I saw similar posts and roku employee said send personal message. I couldn't figure out how to do that.

[personal information removed]

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Level 13

Re: Ultra is draining batteries.

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Earphones drain the batteries quickly. The earphone driver/amplifier in tbe remote is activated whenever the 'phones are plugged in.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)

View solution in original post

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1 Reply
Highlighted
Level 13

Re: Ultra is draining batteries.

Jump to solution
Earphones drain the batteries quickly. The earphone driver/amplifier in tbe remote is activated whenever the 'phones are plugged in.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)

View solution in original post

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