During set up, the remote will get me to the select either wired or wireless connection page, but after that, the remote won't take me any further. I can't select or use the down and right arrows. Resetting the remote and the ultra won't fix it. Anyone else ever had this issue? #ultra #remote
If you are still experiencing problems with your remote, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.