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MNC1985
Reel Rookie

USB cable with wireless receiver

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Has anyone found a suitbale replacement since Roku advises this, effectively, new product is out of stock with no sight of restock soon. The streaming stick is rendered useless now due to this specific USB cable with wireless remote function. Poor from Roku

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Tivoburkee
Community Streaming Expert

Re: USB cable with wireless receiver

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It seems to be in stock here:

 

https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver

Edmund
Roku Community Streaming Expert

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View solution in original post

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makaiguy
Community Streaming Expert

Re: USB cable with wireless receiver

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@MNC1985-

I fully agree - poor form indeed.  Roku is the sole source for this essential part of the Streaming Stick Plus/4K/4K+ system.  It's not like a remote, HDMI cord, etc. where there are other options if out of stock at Roku. 

Is your purchase new enough that you can return the Stick for a new-in-the-box one?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Tivoburkee
Community Streaming Expert

Re: USB cable with wireless receiver

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It seems to be in stock here:

 

https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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MNC1985
Reel Rookie

Re: USB cable with wireless receiver

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Thanks for the link but this shows an error page when I select.

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MNC1985
Reel Rookie

Re: USB cable with wireless receiver

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It’s certainly an option I am looking into as it is a fairly new purchase.

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Tivoburkee
Community Streaming Expert

Re: USB cable with wireless receiver

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So you're outside of the US? Roku only sells to US addresses. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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