Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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jschoengarth
Level 8

Re: USB Power Cable with Long-range Wireless Receiver

Again, glad your unit did not need to be unplugged.  Mine did and it fell apart.  It was not forced.  Still waiting for customer service or a way to contact them.  If you cannot be helpful to the request, I don't need to hear your amazing experience with units that did not have defects.

Ello2022
Level 12

Re: USB Power Cable with Long-range Wireless Receiver

@jschoengarth  I am being helpful. Your Stick is out of warranty. The replacement cable is $20. The cable has been out of stock for months. This isn’t customer service. This is a community support forum. No one is going to give you a cable for free. So your better off buying a new Stick instead of spending hours and days on here asking for customer service 

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