Remotes

[Boink]

Hi Jenrainey,

I did not check the stick. I still have my box so I used that to provide Roku my information.

Your information is helpful for others who may not have it written down nor have the original box.

[Ello2022]

@Boink  The model number and serial number is stamped right on every Roku device. It’s in black ink on the outside of your Roku. 

[Maatb]

I need one and the serial number is 21315sh391467 and if my only choice is to buy a whole new setup because no cords are available well then instead I will choose to switch brands.

[dsv054]

FYI, my Roku stick has the serial number printed on it

[Boink]

@dsv054 Yeah, this was clarified and acknowledged in prior comments.

[Nonnieof4]

My power cord long range wifi ends bent and broke when I went to put them in the device. Went to order it and yall are.all out of stock. Where else can I get one for my stick. Or send me a free one they are not to strong to hold up need a beeter solution...this is for a Ruku stick

Sn 223145268559

Model num.3810x

😤😡😡😤

[Ello2022]

@Nonnieof4  Your Roku is out of warranty. They won’t send you a free one. A new cable is $20 but out of stock. So your only choice is to purchase a new Roku Stick or a Roku Express 4K

[Lissy92]

@RokuDanny-R 

model: 3820x

SN: SO8Y41DN8963

im really hoping to not have to buy a whole new device please help!

[Ello2022]

@Lissy92  have you owned your device more than 12 months? 

[Lissy92]

@Ello2022 no I purchased around 3 weeks ago