I recently had to replace my "Gaming Remote" with a brand new "Voice Remote". With the "Gaming Remote" TV control always worked without issue.
For some reason, it will no longer pair with my TV.
Software OS/version - 10.0.0 (4209-46) Did your remote control the TV before? Remote has always worked fine, but I had to do manual setup. Now the Roku thinks it's smarter than me and detects it as a "Bolva" TV Make and model of TV? Affinity SLE2039 Are you connected to an AVR? No, but maybe I should connect it to one that doesn't support CEC to see if it stops being overly "smart"
I'm going to try connecting the Roku to a TV that doesn't support CEC to see if it might let me do manual setup. I just disabled 1-touch play - which I assume is CEC and now it doesn't auto-detect, but it also doesn't let me manually select. Come on, Roku, this isn't that hard... If it ain't broke, don't try to fix it.
Why is ROKU not listening to their users about this issue? No reputable company would let a broken update exist for MONTHS! I have three Ultras, one lost volume/power control on two remotes when I changed batteries, assuming the same will happen to the other two when they need new batteries. I am a retired engineer, dealt with software upgrades for decades, but if an upgrade broke things, we would immediately revert it to the previous version until our developers could fix it, or we would hire someone smart enough to do it. Had I known ROKU was this unresponsive and uncaring I certainly would not have bought three Ultras! Now I have too much invested to switch to a better company. VERY disappointed.