Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Lavada87
Level 7

Tv not powering on

I've had my Roku Hisense 4K tv for almost 2 years. I have never had a problem until the other day. It shut itself off and I cannot get it to come back on. The LED light blinks and that's it. I have tried to reset it, I have tried unplugging and plugging back in and I have tried a different outlet. NOTHING is working Hisense support told me to call Roku for an update but can it update if it won't power on

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1 REPLY 1\
StreamerUser
Community Streaming Expert

Re: Tv not powering on

Since HiSense is the manufacturer, it is their TV to support.

That being said, the HiSense warranty is only 1 year - unless you bought additional warranty protection, you will have to pay significantly out of pocket for any repairs.

https://www.hisense-usa.com/television-1-year-warranty

https://www.hisense-usa.com/support

 

StreamerUser
Roku Community Streaming Expert

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