Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Kj710044
Level 7

Tv Won’t Turn On

My remote isn’t connected to my tv anymore and my tv isn’t turning on no matter what I try 

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1 Reply
makaiguy
Level 20

Re: Tv Won’t Turn On


@Kj710044 wrote:

My remote isn’t connected to my tv anymore and my tv isn’t turning on no matter what I try 


More information is needed. 

Is this a Roku TV (i.e. with Roku capability built in) or is it a separate Roku device connected to a TV?

Is the remote a point-at-the-set infrared (IR) model (no pairing button in the battery compartment) or a point-anywhere wifi direct model (pairing button in the battery compartment)?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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