Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 8

TV remote not working with Roku

My Samsung TV remote is no longer working with my Roku. I attempted a Google search but the instructions I found are of no help. The current menu in settings is different from what the instructions showed. Any help would be appreciated.

This is Roku player 4620X

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Level 7

Re: TV remote not working with Roku

I have the same issue.  The only way for me to turn TV off is either, do from the Roku Home screen, clumsy especially if I am watching OTA TV, or unplug Roku box.  This is a simple remote so there is no On/Off button on the remote. Not a good design...unless the idea is to get me to purchase another more advanced remote.  That would tick me off

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Level 19

Re: TV remote not working with Roku

You can't watch OTA tv with tv off either, what you're asking for is tv input command which NO roku remote ever had. For the first 8 year roku had been out there wasn't a tv power or volume on any roku remote. We just got the mute key last year, maybe sometime in the future we will get a inpt command. 

Edmund
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Level 7

Re: TV remote not working with Roku

@Tivoburkee, I take it the idea here is to flame and not be helpful.  You either don't get it or don't want to.

With the Roku attached I can't turn off the TV with the TV's remote. 

I can turn it off by hitting the home button on Roku scrolling up and hitting "TV off". 

To turn off the TV after looking at OTA TV the choices are:

  • Unplug the Roku box, then the remote will work
  • Flip back over to Roku then hit the home button then scroll up then hit "TV off". 

Either method is not very convenient, and I am looking for an easier solution.

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Level 19

Re: TV remote not working with Roku

Do you have "1-touch play" enabled under Settings->System->Control other devices?  If so, try unchecking it.  If not, try checking it.  Yours is a strange problem and it took until your second post before I understood what you were talking about.

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Level 7

Re: TV remote not working with Roku

@renojim 

Oddly, checking it worked.  It was unchecked. I looked at that earlier, and the on screen explanation didn't seem to fit the situation. 

Thanks.  I could not find the solution anywhere else. I tried a couple of Google searches and a search on this board and didn't find your solution.

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