Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Re: TV power and Volume suddenly not working

There's no flashes. There is an option in the remote settings to Set it up for TV control but can't seem to find the IR. It was working last night, then all of a sudden it stopped working.

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Level 19

Re: TV power and Volume suddenly not working

@xbootstrap @Jhankinson Thanks for the note here. 

To confirm, have you tried following the steps listed here to setup your remote for TV power and volume control again? https://support.roku.com/article/115013019828-how-do-i-set-up-my-roku-enhanced-remote-to-control-my-...

If that still isn't helping clear up the issue, please send me a private message with the following details, and I'll help connect you to our support team for more assistance. 

- The serial number of your Roku device from Settings>System>About 

- Your Roku account email address 

 

Thanks,

Tanner

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