Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 8

Re: TV power and Volume suddenly not working

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That worked for me also! Thanks @AlDave well done.

You should run Roku tech services, or the whole company for that matter. Maybe then the platform would function correctly!

Roku Employee
Roku Employee

Re: TV power and Volume suddenly not working

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Hi everyone!

Thanks for the posts regarding the issue you are experiencing.

Please be aware that we are still investigating the root cause for why this happened.

In the meantime, please set your Roku Remote again for TV controls. Navigate to Settings > Remotes & Devices > Remotes > [select your remote] > Set up remote for TV control. For more information about this setup process, visit our FAQ here:

If you are still experiencing an issue, please see this thread for more information:

To avoid further confusion on this thread, we will be closing this thread out.


Danny R.
Roku Forum Moderator

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Level 7

TV. Volume

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I just set up my new roku premiere on my Samsung TV. I am no longer able to adjust the volume on the TV at all. When I hit the volume up button on the TV remote it says receiver H DMI. My roku remote does not have volume capabilities. What do I need to do?

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