TV displays "Remote Control Low Battery" Model RC19 remote has new batteries
The remote batteries have been changed with brand new batteries, yet the displayed message persists.
The TV show pauses itself. I rewind the show a little bit and it will continue past the initial pause, but only for a few minutes and it will pause itself again. As soon as it pauses the screen displays "Remote control battery low"
I think this remote is pretty old, (Model RC19) and I probably need a new one, but would like clarification before I purchase one.
If I do need a new one, could you suggest the cheapest comparable model?
I have also "paired" the remote to the tv today already.
Re: TV displays "Remote Control Low Battery" Model RC19 remote has new batteries
Try pulling out the batteries and cleaning the contacts, both on batteries and remote. A pencil eraser can be used for this. If the remote contacts are really "crudded up" you may need to scrape with something metal, like the end of a screwdriver.
Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
If you are still unable to resolve the issue after following the steps provided by @makaiguy, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.