Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jaron
Level 7

Streaming stick+ remote stopped working completely

After about a year, my Streaming Stick+ remote just stopped working completely.  Changed batteries, but still no light when pressing the button on the back, so it seems dead.  Any other suggestions?  Or, do I now need to get a replacement for roughly more than half of what the whole package cost me?

Thanks

0 Kudos
5 Replies
Jaron
Level 7

Re: Streaming stick plus stopped working completely

Sorry make that the streaming stick plus remote

0 Kudos
makaiguy
Level 20

Re: Streaming stick plus stopped working completely

If you have a wifi-connected mobile device, you can install the Roku app and use it as a romote control for your stick.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos
Jaron
Level 7

Re: Streaming stick plus stopped working completely

Yeah that is my last resort if I don’t have a low cost option.  Thanks.

0 Kudos
makaiguy
Level 20

Re: Streaming stick plus stopped working completely

Have you tried to re-pair your remote to the Roku?

1) Remove power from the stick for a few seconds then plug back in.

2) Bring remote near the stick and open battery compartment.

3) When Roku has booted back up, press and hold pairing button in remote battery comparment for 3 seconds or more - a quick push won't do it.

4) LED in battery compartment should start flashing and continue to blink until the pairing is complete.


  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos
Tivoburkee
Level 20

Re: Streaming stick plus stopped working completely

If it doesn't work, and you want it working as soon as possible, go to walmart pick up the voice remote for $19.88. Have a working roku tonight. Smiley Happy 

Edmund
0 Kudos