Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Jaron
Level 7

Streaming stick+ remote stopped working completely

After about a year, my Streaming Stick+ remote just stopped working completely.  Changed batteries, but still no light when pressing the button on the back, so it seems dead.  Any other suggestions?  Or, do I now need to get a replacement for roughly more than half of what the whole package cost me?

Thanks

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5 REPLIES 5\
Jaron
Level 7

Re: Streaming stick plus stopped working completely

Sorry make that the streaming stick plus remote

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makaiguy
Community Streaming Expert

Re: Streaming stick plus stopped working completely

If you have a wifi-connected mobile device, you can install the Roku app and use it as a romote control for your stick.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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Jaron
Level 7

Re: Streaming stick plus stopped working completely

Yeah that is my last resort if I don’t have a low cost option.  Thanks.

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makaiguy
Community Streaming Expert

Re: Streaming stick plus stopped working completely

Have you tried to re-pair your remote to the Roku?

1) Remove power from the stick for a few seconds then plug back in.

2) Bring remote near the stick and open battery compartment.

3) When Roku has booted back up, press and hold pairing button in remote battery comparment for 3 seconds or more - a quick push won't do it.

4) LED in battery compartment should start flashing and continue to blink until the pairing is complete.


Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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Tivoburkee
Community Streaming Expert

Re: Streaming stick plus stopped working completely

If it doesn't work, and you want it working as soon as possible, go to walmart pick up the voice remote for $19.88. Have a working roku tonight. Smiley Happy 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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