Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JMG
Level 7

Streaming stick remote completely dead

Hello,

My streaming stick remote is completely dead. I replaced batteries to no effect. I've disconnected, turned wifi off and nothing. The remote won't even turn on the TV, so even though the green light is flashing (constantly) I cannot pair it. Nothing happens. If I use my TV remote, those functions work - but the Source item for Roku (cable box/modem) has vanished. I bought this less than a year ago, had to get the extender cable as it kept overheating, and now it just does not work. Any ideas?

0 Kudos
2 Replies
Tivoburkee
Community Streaming Expert

Re: Streaming stick remote completely dead

Since its only year old and it has tv controls that means its not dreaded 3500, that's good. You need a new remote, you can purchase the rc-al7 wifi remote from best buy or walmart in the store and have it tonight.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
JMG
Level 7

Re: Streaming stick remote completely dead

I believe it's the 3600. So these only last a year?? What a waste.

0 Kudos