Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Streaming stick remote completely dead

Hello,

My streaming stick remote is completely dead. I replaced batteries to no effect. I've disconnected, turned wifi off and nothing. The remote won't even turn on the TV, so even though the green light is flashing (constantly) I cannot pair it. Nothing happens. If I use my TV remote, those functions work - but the Source item for Roku (cable box/modem) has vanished. I bought this less than a year ago, had to get the extender cable as it kept overheating, and now it just does not work. Any ideas?

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2 Replies
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Level 17

Re: Streaming stick remote completely dead

Since its only year old and it has tv controls that means its not dreaded 3500, that's good. You need a new remote, you can purchase the rc-al7 wifi remote from best buy or walmart in the store and have it tonight.

Edmund
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Level 7

Re: Streaming stick remote completely dead

I believe it's the 3600. So these only last a year?? What a waste.

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