Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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elzbth
Level 7

Streaming Stick+ pairing problem

I have a roku streaming stick+ called for help and was sent a HDMI extender. Still having the pairing issue screen and unable to to get to home screen. The system is only 8 months old. Any suggestions.

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RokuKariza-D
Roku Employee
Roku Employee

Re: Streaming Stick+ pairing problem

Hey @elzbth

Thanks for the post.

It looks like our Support team sent you an email yesterday. We would recommend continuing to work with them to resolve the issue you are experiencing as they would best be able to assist you moving forward.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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