Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Streaming Stick overheating

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Streaming stick keeps overheating, we have added the extender and it is no help.  The TV is cool  and it is over an air conditioning vent so it is getting good air flow.  We have another stick and it does not do this.  Is this a safety issue?

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Roku Employee
Roku Employee

Re: Streaming Stick overheating

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@bumperb 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Streaming Stick overheating

Jump to solution

@bumperb 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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