Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Streaming Stick + and remote pairing

I have 2 TCL Roku TVs, Two Streaming Sticks, and one Streaming Stick +, so I am very familiar with the products.  But is anyone else having an issue with the Streaming Stick + and the remote not connection?  I have the + connected to a Samsung TV, powered through the USB port.  When the TV powers on, the Stick + turns on and it seems to take a while for it to find the remote and connect.  Sometimes, I need to re-pair.

I've tried all of the usual stuff including new batteries, factory resets and different remotes, but the problem persists.  It seems to be an issue endemic to the Stick +.

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Level 21

Re: Streaming Stick + and remote pairing

Do you have the extra antenna attached to the stick+?
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