Remotes & Accessories

[GPrestonian]

Due to the lack of clearance of the HDMI ports on my TV, my new Stick+ will not fit into them

How does one order the free 3-4” adapter that will allow me to do so?  Cannot find the link by searching Roku site.

Thanks!

[Tivoburkee]

Go to amazon:

https://www.amazon.com/VCE-2-Pack-Adapter-Converter-Connection/dp/B079ZPK4V2/ref=pd_cp_23_2/134-9928...

[RokuTannerD · Accepted solution]

@GPrestonian You can request a free HDMI extender for Roku Streaming Stick devices from our website here: https://my.roku.com/hdmi

Happy Streaming! 

Thanks,

Tanner

[GPrestonian · Accepted solution]

Thank you, Tanner!

[GPrestonian]

Thank you, Tivoburkee!

Funny, Amazon says that they are for Chrome and Roku sticks - because Amazon ships the dongle along with their Firestick ;-) 

Have been Roku all the way since the Roku 2, not about to change horses now.

[GPrestonian]

Tanner, it turns out that I did not need to order the free adapter / dongle after all (I ordered it before I received the Stick+)

Roku now includes the USB Advanced Wireless Receiver - WR001 with the Stick+, providing both an adapter and improved signal strength.  Noice!  It was not included in the Stick+ we ordered in June for another telly.  

Well done, Roku!