Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Streaming Stick 3500x Remote Control Broken

The batteries in my remote that goes to the streaming stick 3500x went bad and ruined the remote. I can’t find a compatible remote on the Roku site. I’ve been using the app but it’s cumbersome. Any time I go away from the app, it disconnects and I have to reconnect each time I want to use the Roku app. Anyone know which remote to order to replace the broken one?

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2 Replies
Level 11

Re: Streaming Stick 3500x Remote Control Broken

There is no replacement for it, unfortunately.. your best bet is to buy a new model of the stick.
Yeah, I got some Rokus.
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Community Manager
Community Manager

Re: Streaming Stick 3500x Remote Control Broken


Thanks for the note. If you'd like to PM me with your Roku account email address and the serial number printed on your device, I'll have a member of our support team reach out to see what other options we can help provide. 

Tanner D.
Roku Community Manager
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