Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Stream stick not working with remote

About says I have a roku streaming stick.   Remote power button and volume controls work fine but cannot change channels.   I swapped batteries 3 times, repaired 2 times, paired a different working remote. Still get same results.   I can change channels fine with app on iPhone.   Streaming stick seems quite warm.    Any help appreciated.    

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Roku Employee
Roku Employee

Re: Stream stick not working with remote

@Wardk 

Thanks for the post.

We would recommend checking out the troubleshooting steps provided by our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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