Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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CrimsonClay
Level 7

Solid green light on remote

I have a roku streaming stick and it stopped working. I followed the instructions to repair (batteries out, unplugged from wall 10 seconds, batteries in once see roku screen, press reset button and hold. Now the light is just staying on and still hasn’t paired. Have tried this process many times with same result.

How do I reconnect my roku remote with the device? Thank you!

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makaiguy
Level 21

Re: Solid green light on remote

Don't know if this will help, but ...

The one time I had this happen, just leaving the batteries in and unplugging the Roku from power for ten seconds then plugging back in was all it took to kick start it into starting the pairing process.

Be sure you and your remote are near by the Roku -- across the room may not do it.

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