Roku Community

Chelle6848 · ‎01-25-2021

So I moved and I am having trouble setting my Roku device up on a new internet network. I do not have the remote, only the remote app. It can not find my device. So I need to purchase a new remote to get any further or ? I have exhausted all resources provided on the support pages and would really like to know if there’s a way to connect my device up as it is. So recap, Roku device connected to a different tv, with a different internet network, and currently only have the mobile remote app.

renojim · ‎01-25-2021

All you can do is set up your new Wi-Fi to mimic your old - same frequeny band (2.4GHz/5GHz), same SSID (network name), and same password.

Otherwise, you must have a remote.

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renojim · ‎01-25-2021

All you can do is set up your new Wi-Fi to mimic your old - same frequeny band (2.4GHz/5GHz), same SSID (network name), and same password.

Otherwise, you must have a remote.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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Setting up on different network without remote

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