Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Hannamalin
Level 7

Setting up Roku without the original remote

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Does anyone if it is possible to set up a Roku player using the app?

Long story short: The dog ate the original remote (not kidding) so used the app as a remote. Then I moved and got a new phone and didn't have app downloaded until now when I needed to start up the Roku in my new apartment.

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Tivoburkee
Community Streaming Expert

Re: Setting up Roku without the original remote

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Unless your phone has IR built-in and the roku accepts IR, no way without a true remote to enter the network and password. If its purple stick, you're out of luck there, the remote are no longer available. If its black roku stick, you can purchase wifi remote from walmart or best buy for $20. If its roku that accepts IR commands a cheap universal from the dollar store or target would do. 

Edmund
Roku Community Streaming Expert

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Tivoburkee
Community Streaming Expert

Re: Setting up Roku without the original remote

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Unless your phone has IR built-in and the roku accepts IR, no way without a true remote to enter the network and password. If its purple stick, you're out of luck there, the remote are no longer available. If its black roku stick, you can purchase wifi remote from walmart or best buy for $20. If its roku that accepts IR commands a cheap universal from the dollar store or target would do. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Hannamalin
Level 7

Re: Setting up Roku without the original remote

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Ah **bleep**, like I suspected.

Thank you for your answer!

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makaiguy
Community Streaming Expert

Re: Setting up Roku without the original remote

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Can you set up your new router to use the same name (SSID) and password as you had before? If so, I *THINK* your Roku will be able to connect and allow you to use your phone app.

You can also order replacement remotes from Roku for many Roku models if they aren't too old. What model Roku do you have?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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