Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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OZRokyou
Level 7

Search not working at all

Hi Guys,

Hope this hasn't been answered elsewhere... I couldn't find it on this forum or on the official Roku help pages.

I am new to Roku, so maybe I am doing it wrong? Setup my Roku 3 yesterday

When I press the Search button on the remote, absolutely NOTHING happens (apart from a little 'ding' noise via TV) - I was under the impression a search dialog box should appear on screen & I could type or speak to search?

Is this correct. The remote works perfectly for everything else & I was not able to find and 'Search Settings' in the onscreen menu's?

Any idea's?

Thanks.
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15 Replies
JordanHarris
Level 7

Re: Search not working at all

Yeah a little popup dialog should show up at the bottom that tells you to speak, or gives you the option to text search. It might be obvious, but have you restarted the Roku? That'll usually fix most problems. Also, make sure it's up to date, although it should be since it updates automatically. You can both restart and update the Roku in Settings -> System.
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OZRokyou
Level 7

Re: Search not working at all

Thought as much... getting nada!

Have restarted it - same.

I'll give it another crack later on tonite.

It also ran un update as soon as I connected to my roku account.

Thanks.
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Baluboy
Level 7

Re: Search not working at all

I have exactly the same problem. Just bought roku ultra and when pressing search icon, totally nothing happens. I am desperate. I did all the updates, restarts and still nothing.
Can anybody advise, please?
Thank you.
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sgelvan
Level 7

Re: Search not working at all

Same issue here, bought it in the states, installed it in Israel, no search functionality.
Does anyone know why?
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Basil
Level 10

Re: Search not working at all

Here is what channels/apps are supported in various locations. If your location isn't listed, that might explain things.

https://support.roku.com/article/235044 ... h-partners
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
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sgelvan
Level 7

Re: Search not working at all

Thanks
The problem is not the channels
The problem is that the Search button does not do anything - no search bar, no voice search, nothing
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Basil
Level 10

Re: Search not working at all

"sgelvan" wrote:
Thanks
The problem is not the channels
The problem is that the Search button does not do anything - no search bar, no voice search, nothing

How many are listed as "Israel?" Hint: none. It's the location.
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
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Docom
Level 7

Re: Search not working at all

(Verified on Streaming Stick 3800X / v. 8.1.0)

That makes no sense. Voice commands and search should work regardless of location and channel availability.
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DBDukes
Level 9

Re: Search not working at all

"Docom" wrote:
(Verified on Streaming Stick 3800X / v. 8.1.0)

That makes no sense. Voice commands and search should work regardless of location and channel availability.

No. If you're in an unsupported location, it doesn't work. That's what unsupported mean.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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