Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

SD Card installation issues- Please advise

I just plugged a new SD Card into my Roku 3.  While the SD card is plugged in, I don't think Roku sees it or gives me any sort of prompt to format the card.  What Roku screen do I need to go into to make the Roku format the card?  When I go into the settings-System-about screen, it says SD Card not installed.  

Please advise.

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Community Streaming Expert

Re: SD Card installation issues- Please advise

It should recognize it automatically and offer to format it.  Make sure the card is fully inserted.  You have to push it in with a fingernail or something to get it to click into place.  It should not be sticking out of the little slot at all once it's fully inserted.

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