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WWBingBang
Reel Rookie
‎08-23-2021 07:36 AM

Roku voice won’t turn on TV but will turn it off and adjust volume

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I bought a Ruku Voice remote so I could control TV on/off and volume with one remote.  I set up the device to control the TV and everything seemed to work fine.  It mutes, volume up and down and turns off the TV.  However, it does not turn on the TV.  I went through control TV setup again with same results.  My TV is a Sharp Aquos .

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makaiguy
Community Streaming Expert
‎08-23-2021 07:43 AM

Re: Roku voice won’t turn on TV but will turn it off and adjust volume

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Sharp may have more than one set of commands in the remote's library.

Try going through the setup again, but when you reach the first setting that turns the sound off, lie to it and keep going until the sound stops next time.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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3 REPLIES 3
makaiguy
Community Streaming Expert
‎08-23-2021 07:43 AM

Re: Roku voice won’t turn on TV but will turn it off and adjust volume

Jump to solution

Sharp may have more than one set of commands in the remote's library.

Try going through the setup again, but when you reach the first setting that turns the sound off, lie to it and keep going until the sound stops next time.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
WWBingBang
Reel Rookie
‎08-23-2021 01:44 PM

Re: Roku voice won’t turn on TV but will turn it off and adjust volume

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Brilliant!  Worked like a charm!

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makaiguy
Community Streaming Expert
‎08-23-2021 02:37 PM

Re: Roku voice won’t turn on TV but will turn it off and adjust volume

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Congrats!  And thanks so much for reporting back.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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