just go to the support link at the bottom of this page and explain your situation, so far I was able to get my remote replaced free of charge and it’s much better than my old one. The forum moderators will have you go through loops just to find out you need a replacement anyways, it’s a Roku problem not anything due to our configurations
I believe the remote for my Streaming Stick + may be running down because of repeated OTA firmware auto update failure. The system appears to be OTA auto updating again and again (viewed from within the platform secret screen), but each time, it has a firmwrite failure and, ultimately, an update failure. I have disabled auto update pending resolution of the problem.
So, what the heck is stopping it from updating? And how can I fix it?
Danny, I tried to send this April 30th via email but never got a response so here is the update. Your update changed the battery life from 2 weeks to 2 months. But 2 months is still a huge problem. Particularly when I have 42 Roku’s between 3 houses. Though I think I am only experiencing it at two of the houses (TBD). What’s next? Thanks-Greg