Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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thoomasaugusto
Level 7

Roku stick without remote and Wi-Fi name

Someone can help me? I live in Brazil and have no condition to buy a new controller +- U$70,00 and I resetet my roku stick 3600x, I read all posts and videos on youtube, it's really the roku not solved this problem with the controller? Now I lost my stick? I have 1 year withouth my roku because I don't found the remote here

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2 REPLIES 2\
renojim
Community Streaming Expert

Re: Roku stick without remote and Wi-Fi name

Roku doesn't have a problem.  People losing remotes have a problem.  You need a remote.  In the future, don't get a stick that requires a Roku remote.  Get a console that will respond to many cheap universal remotes.

Roku Community Streaming Expert

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thoomasaugusto
Level 7

Re: Roku stick without remote and Wi-Fi name

Yes, it is a problem. These things happen, and roku's support for resolving this is bad. In the box do not talk about the remote control, if I knew I would not buy

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