Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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KARISA828
Level 7

Roku screen scrolling and remote ok button

Roku let’s get started in English then when choosing a network tv screen just scrolls and ok button does not work on remote 

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku screen scrolling and remote ok button

Hello @KARISA828

We're here to help!

Please reply here with the serial number of the affected Roku device. It can be found at the back or underneath the player itself.

Once we have the information needed, we'll be able to forward it to our support team for further assistance.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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