Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Crystal99
Level 7

Roku romote not working and I did “forget device”

I have only had this device for a few weeks, the remote “stopped working” (only power and volume...the Home Screen won’t even come up anymore). I went to the app and it listed the device as “ not connected”...all the other devices in my house are working fine on WiFi. So, I did “forget this device” on the app...and now I seem even worse off. Help!

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renojim
Community Streaming Expert

Re: Roku romote not working and I did “forget device”

If you're not seeing the Home Screen, the remote has nothing to do with that.  When you plug in the power is there a light on the front of the Roku?  Are you using the supplied power adapter and not your TV's USB port?

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