Hi i recently change my internet and i'm unable to use my roku so i reset the roku but i didnt have the remote so now i want to know i i'm supose to connect my cell for control the roku and set up my roku thanks
As @Tivoburkee mentioned, you will be unable to connect and setup your Roku device without a physical remote. Can you please provide us with the Roku device model number so we can recommend you the appropriate replacement remote you will need?
My remote died and I am trying to use my phone app. My Roku stock is not connected to the internet for some reason so I am stuck because I have not device to connect it to the internet and no internet to connect my phone over. Please help this is making my roku useless and it is very frustrating.
Re: My remote died and I cannot connect using the app
This has been answered a gazillion times on this forum. Scroll up to the search field and search for no remote.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
You will be unable to reconnect your device to a wireless network without a physical remote. What Roku model device do you have so we can recommend you the appropriate replacement remote that you will need.