Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Hi i recently change my internet and i'm unable to use my roku so i reset the roku but i didnt have the remote so now i want to know i i'm supose to connect my cell for control the roku and set up my roku thanks
Sorry but you can not use the cellphone app until the roku and the cellphone are on the same internet account, which can not be done without a true roku remote initially.
Edmund Roku Community Streaming Expert
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As @Tivoburkee mentioned, you will be unable to connect and setup your Roku device without a physical remote. Can you please provide us with the Roku device model number so we can recommend you the appropriate replacement remote you will need?
My remote died and I am trying to use my phone app. My Roku stock is not connected to the internet for some reason so I am stuck because I have not device to connect it to the internet and no internet to connect my phone over. Please help this is making my roku useless and it is very frustrating.
You will be unable to reconnect your device to a wireless network without a physical remote. What Roku model device do you have so we can recommend you the appropriate replacement remote that you will need.
