Remotes & Accessories

[SaltyDaddy]

Hi i recently change my internet and i'm unable to use my roku so i reset the roku but i didnt have the remote so now i want to know i i'm supose to connect my cell for control the roku and set up my roku thanks 

[Tivoburkee]

Sorry but you can not use the cellphone app until the roku and the cellphone are on the same internet account, which can not be done without a true roku remote initially. 

[RokuDanny-R]

@SaltyDaddy 

Thanks for the inquiry.

As @Tivoburkee mentioned, you will be unable to connect and setup your Roku device without a physical remote. Can you please provide us with the Roku device model number so we can recommend you the appropriate replacement remote you will need?

Thanks,
Danny

[Bwatso10]

My remote died and I am trying to use my phone app. My Roku stock is not connected to the internet for some reason so I am stuck because I have not device to connect it to the internet and no internet to connect my phone over. Please help this is making my roku useless and it is very frustrating.

[makaiguy]

This has been answered a gazillion times on this forum.  Scroll up to the search field and search for no remote.

[RokuDanny-R]

@Bwatso10 

Thanks for the post.

You will be unable to reconnect your device to a wireless network without a physical remote. What Roku model device do you have so we can recommend you the appropriate replacement remote that you will need.

Thanks,
Danny