My remote is not responding. I’ve reset and removed batteries. It is stuck on the pairing screen that shows how to pair remote.
There is no reset button on ANY roku remote, that's a pairing key in the battery compartment. If your remote is paired to the roku that key won't change a thing, if its not paired then the key is the thing to remedy that.
Video from Roku re how to pair point-anywhere remote:
https://www.youtube.com/watch?v=EK3T6eXqPU8