Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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HudsonJeepGuy
Level 7

Roku remote

A few years ago I purchased the Roku Express and to this day everything is working just fine. I have recently purchased an Amazon Echo dot 3rd generation. Then I have purchased a new Roku Express that works with Alexa. What I have found is that both the old Express remote and the new Express remote control both devices. Does anybody know how I can change this issue and make it to where the remotes only work with the devices they came with?

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Tivoburkee
Community Streaming Expert

Re: Roku remote

You can not with IR remotes included with express, sorry. If neither is a 3700 express, you can buy wifi remote for each and pair them to each, and abandon the IR remotes completely. Wifi remote will ionly work on express 3900 & 3930 or newer. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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makaiguy
Community Streaming Expert

Re: Roku remote

You can find your model numbers via Settings > System > About.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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