Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Roku remote

A few years ago I purchased the Roku Express and to this day everything is working just fine. I have recently purchased an Amazon Echo dot 3rd generation. Then I have purchased a new Roku Express that works with Alexa. What I have found is that both the old Express remote and the new Express remote control both devices. Does anybody know how I can change this issue and make it to where the remotes only work with the devices they came with?

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2 Replies
Level 20

Re: Roku remote

You can not with IR remotes included with express, sorry. If neither is a 3700 express, you can buy wifi remote for each and pair them to each, and abandon the IR remotes completely. Wifi remote will ionly work on express 3900 & 3930 or newer. 

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Level 20

Re: Roku remote

You can find your model numbers via Settings > System > About.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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