Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lucynottingham
Level 7

Roku remote won’t stop scrolling

Stops only when i take the batteries out.

Tried restarting and replacing batteries. I can’t find the answer. I can see others have had the issue but can’t see how it was resolved as they had to message support privately 

0 Kudos
1 REPLY 1\
Tivoburkee
Community Streaming Expert

Re: Roku remote won’t stop scrolling

The only remedy is a new remote, so the exchange of personally info is done through PM's, so sorry you don't get person's address and roku credentials. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos