I have a Roku with a voice remote. I've connected it to the HDMI port of my Sankey brand TV. Everything works but I cannot control TV and Volume of Sankey TV because Sankey, a huge TV manufacturer for the Costa Rican market, is not a brand listed in the setup of the Roku remote. Please fix/help
This may indicate that the RCA or TCL command set (or less common Kalley or Challenger) might work for Sankey.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.
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Just like every corporation doing business in America today, Roku has failed me. I hate all these **bleep**ing companies that don't wish to pay for customer service so they allow you and I to scramble for the information for them. **bleep** you Roku I won't use your little box of bull**bleep** anymore and I will never ever say anything good about you because you don't take care of your customers you **bleep**ing mutts! Wouldn't it be better if you had a remote code searching type of technology that has been around since the 90s? No? Well that is because you are all **bleep**ing dense. Don't ever buy another Roku product.