Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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vanes76
Level 7

Roku remote volume + button not working

Hello 

I have a roku + stick, it has been working fine but out of the blue the volume button to put the volume up doesn't work, everything else work. I have tried resetting, etc but nothing works..the volume up still doesn't work, can you help me, where do we get a replacement remote.

Thanks
Vanessa

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2 REPLIES 2\
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku remote volume + button not working

Hi @vanes76

Thanks for posting here in the Community!

We currently do not market Roku remotes in the UK. We would recommend checking with online retailers for an available replacement remote. You can also try our remote app to control your Roku.

Check out this link to know how it works: How do I control my Roku® streaming device using the Roku mobile app?

I hope this helps.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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dathead2
Level 10

Re: Roku remote volume + button not working

Blast some canned air all around the button. If that doesn't work pry the button off gently then blast it again with air. Worth a try.....

Roku Ultra 4660X
software-version 11.0.0
software-build 4193
Roku Media Player 5.5.13
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