Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Jfleming215
Level 7

Roku remote pairing light?

Just purchased new roku streaming stick from best buy. The device, during setup, searches for remote but never finds it. I try to press the pair button, but everything says a light should light green, that never happens. I tried my own new batteries in case batteries were dead in box, no different.

What am I missing? 

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3 Replies
Tivoburkee
Level 20

Re: Roku remote pairing light?

The color of the light isn't important, just that you press and hold the pairing key for 3 seconds and release, it is okay if the light goes out just let it communicate with roku don't touch a thing until you get a big DONE on screen. 

Edmund
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Jfleming215
Level 7

Re: Roku remote pairing light?

Sure, there is no light, ever, and holding the button does nothing. 

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Tivoburkee
Level 20

Re: Roku remote pairing light?

Its defective, take it back. 

Edmund
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