Remotes & Accessories

[serenityhouse8]

My Roku remote is only a few months old. It was working fin yesterday and now it will not work. I have changed batteries and restarted everything and still a no go. What to do now?

[RokuDanny-R]

@serenityhouse8 

Thanks for the post.

Can you please provide us more information about the issue you are experiencing? What Roku model device are you using?

With more information we will be able to assist you further.

Thanks,
Danny

[serenityhouse8]

please let me know where I can find the model number

[RokuDanny-R]

@serenityhouse8 

Thanks for the post.

Information about your Roku device can be found in Settings > System > About.

Thanks,
Danny