Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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serenityhouse8
Level 7

Roku remote not working

My Roku remote is only a few months old. It was working fin yesterday and now it will not work. I have changed batteries and restarted everything and still a no go. What to do now?

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku remote not working

@serenityhouse8 

Thanks for the post.

Can you please provide us more information about the issue you are experiencing? What Roku model device are you using?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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serenityhouse8
Level 7

Re: Roku remote not working

please let me know where I can find the model number

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku remote not working

@serenityhouse8 

Thanks for the post.

Information about your Roku device can be found in Settings > System > About.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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