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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Lisa06
Level 7
‎01-06-2021 10:22 PM

Roku remote no longer works on volume

I have a Roku streaming Stick+ and the volume button no longer works on a device less than 1 yr old. I just see a volume icon in a purple circle with 100.  Please advise how to fix.

Thank you.

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boogernose
Level 18
‎01-07-2021 01:51 AM

Re: Roku remote no longer works on volume

so you probably need to pair with your tv.

Settings/Remotes & devices/Remotes/Enhanced voice remote/Setup for TV control

---A problem clearly stated is a problem half solved---.
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makaiguy
Community Streaming Expert
‎01-07-2021 06:05 AM

Re: Roku remote no longer works on volume

Have you tried restarting the Roku (Settings > System > System restart)?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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