My roku remote has been draining the batteries behind normal usage. I will put in new batteries and two weeks later they will be dead. I have had to triage the batteries 4 times in the past 2 months. Yet my Amazon Firestick can go over one year without replacing the batteries. Why is your remote so faulty?
Please be aware that your device is no longer under warranty. It's possible that the remote may be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories
Thanks for the prompt response. I understand that the remote is out of warranty but this is not a recent issue - it has been persisting from the week I purchased it. I just happened to come across Roku forums recently to see that this is a common & persisting issue with a lot of customers over the years. So I decided to reach out to see if there is a software or bug fix available for Roku remotes.
I have ordered a new remote already. But I am concerned that the issue may persist with the new one as well - as I still see many customers raising the same complaint over the years. Are there any recommendations to follow while setting up the new remote to ensure I don't face quick battery drainage again? I just want to avoid raising the issue again, returning devices, etc.