If you're experiencing rapid battery drain on your remote, please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About.
While doing so, I noticed that you have promised a subscriber who has a similar problem to help. I thought I would share my device details with you. My Roku - SKU Roku Streaming Stick + (3810, 3811 series) #3810R.#SN:213111040553
The problem I face: My Roku streaming stick+ drains batteries on an average of 4 weeks every time. I have plugged it into my TV [ Samsung ]. I use DURACELL AAA.
We're sorry to hear about the issue you're experiencing.
Please be advised that remotes for Roku TVs are manufactured directly by the TV manufacturer. We would recommend reaching out to the TV manufacturer's customer support team to report the issue and get help.
I have done as asked, the sw version stayed at 10.0 so not sure what may have changed. New batteries on track to last 3 to 4 weeks which may be an improvement or may be better batteries but still nowhere near enough for a tiny tv remote.
Tried to raise a ticket on the support page, got error messages.