Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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mandrade1
Level 7

Roku remote control is draining batteries .

I have a Roku 3 and the remote control is draining the batteries , I have to change them weekly.

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3 Replies
MaryFranco
Roku Employee
Roku Employee

Re: Roku remote control is draining batteries .

Hi @mandrade1,
Thanks for reaching out regarding the issue you are experiencing.
Please be aware that the Roku 3 is an older Roku device that is no longer under warranty. It's possible that the remote may simply be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player

Thanks,

Mary 

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Skip19
Level 7

Re: Roku remote control is draining batteries .

No, it's not the remote control being "out of warranty." These remotes are durable, but they eat batteries like nothing else I own. I go through approx. 12 batteries per year on our main room remote, and it's always been that way. The remote isn't "on it's way out."

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku remote control is draining batteries .

@Skip19
Thanks for the post.

Please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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