Roku Community

DLA52 · ‎12-28-2020

I am stuck on one cable channel. The Roku remote will not change cable channels through HDMI connection cable. Channel change when using an air antenna. Can I get a solution from someone?

makaiguy · ‎12-28-2020

Are you saying you have a cable box connected to a Roku TV via HDMI cable? If so, the Roku remote cannot control your cable box (or satellite box for that matter). You have to use your cable or satellite remote for that.

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I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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makaiguy · ‎12-28-2020

Are you saying you have a cable box connected to a Roku TV via HDMI cable? If so, the Roku remote cannot control your cable box (or satellite box for that matter). You have to use your cable or satellite remote for that.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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