Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Ettah_1
Level 7

Roku remote batteries keeps dying every week 😒

My roku remote batteries keeps dying every week. Is there a way to fix this? I'm tired of buying batteries all the time it's really annoying 

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4 REPLIES 4\
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku remote batteries keeps dying every week 😒

Hi @Ettah_1

Thanks for the post.

Battery life will vary based on usage. For normal use, the remote batteries may last two months or longer. Does your Roku remote support private listening? This may also be one factor for the battery drain.

Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About.

Once we have the information needed, we'll be able to forward it to our support team for further assistance.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Oz
Level 7

Re: Roku remote batteries keeps dying every week 😒

I have the same problem.  Batteries die in my remote after 5-7 days. By contrast I replace the batteries in my TV remote about every 6 to 8 months.  This problem clearly doesn't have anything to do with usage.

 

My serial number is:

YH00D3809110

Thank you!

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Eddie_T
Level 9

Re: Roku remote batteries keeps dying every week 😒

YF009D358675

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku remote batteries keeps dying every week 😒

@Oz @Eddie_T

Thanks for the posts and providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator