I recently moved and noticed my remote control isn’t working since I always used the app. I tried to connect the Roku to the WiFi but I’m unable to because the remote isn’t working. I’ve switched the batteries many times as well as resetting the Roku itself. I saw the video of pressing a button on the remote control to reset but mine doesn’t have it.
The express comes with IR only remote, but the express can be oaired to wifi remote separately purchased. Since it works with iR remote you can go to target, walmart, or best buy and get cheap universal with roku listed on label. Simply put in the code it will work fine.
I have a ROKU remote control, but I don't usually use it, sometimes it just doesn't respond. So,I discovered recently the smartest ROKU remote app: Check it out on this video, I hope you like it: https://www.youtube.com/watch?v=Wrz6pn4njk0